THIS WEEK’S TECH NIGHT OWL LIVE RADIO UPDATE
Here’s a hypothetical scenario: What if you were in charge of corporate communications or support for Apple? You knew that lots of people were complaining about 3G performance and dropped calls on the new iPhone. So you were tasked with the job of writing a support document explaining, [...]

THIS WEEK’S TECH NIGHT OWL LIVE RADIO UPDATE
Back in the 1980s, when I wanted to transition from traditional typography to desktop publishing, I chose QuarkXPress. One reason was that this application offered a level of precision that closely matched what I was accustomed to with the typesetting systems I had been using. Although PageMaker is [...]