I like to think that, aside from my unusual day job, I’m a fairly typical Mac user. Most of the time, the computers I’ve purchased have been supremely reliable. I actually had only two that had to be returned to Apple for repairs. One was the dreaded PowerBook 5300ce, a member of a product family [...]

One of the alleged hallmarks of the Apple consumer experience is a product or service that just works. That was the promise of the original Mac back in 1984, and it’s one that instills their marketing spin day in and day out. Would that the reality conformed to the claim.
Take the service that was formerly [...]

The conventional wisdom has it that Apple doesn’t really care so much about the enterprise. They have made tons of money from consumers, educational users and small businesses, and the sacrifices required to go to big companies hasn’t appealed to Apple.
At least so far.
It’s not that Apple hasn’t been interested in business users. Quite often, [...]