You love them, you hate them. The products are great, but some of the marketing and product initiatives are inscrutable. Even though Apple is supposedly doing surprisingly well during this holiday season, despite the economic downturn that may have not bottomed out, I’m sure they’ve also done plenty to upset customers in one way or [...]

In yesterday’s commentary, I revealed the sad truth that I am actually using a Dell display. Yes, a Dell display. Now was it just due to the fact that the price is currently $629 for Dell’s 2407WFP 24-inch widescreen display, whereas Apple’s 23-inch HD Cinema Display is $999?
Well, certainly price can be a factor here, [...]

In the scheme of things, Apple has what is considered the best support in the PC industry, but don’t feel too confident about that, because that may not be saying much. Based on the surveys in Consumer Reports magazine, for example, the company barely rates a “B,” and that’s not something to be proud of.
While [...]