On quite a number of occasions, Steve Jobs has said that Apple listens to its customers. In fact, he’s mentioned some examples when it comes to new product features and changes. Surely, when he made some unbelievably flippant remarks about last year’s major price cut to the iPhone, that it was the price early adopters [...]

When it comes to Apple’s marketing team, they certainly know how to stoke the fires. Indeed, the tech press can’t stop talking about it. I can’t stop talking about it. In fact, I devoted a fair amount of time during my two-hour session on Craig Crossman’s nationally-syndicated Computer America radio show recently to what this [...]

Some people suggest our headlines don’t always match the content, but I don’t agree. In this case, the headline results from the fact that I made three attempts to buy an iPhone 3G before I succeeded. I hope you appreciate my dedication to the task, or my stupidity for wasting so much time before I [...]