After a few years of promising and then failing to deliver its industrial-strength operating system, Apple changed its tack. First, there was a Public Beta version in September of 2000 to prove Mac OS X was for real, and then it clamped down. New versions are now demonstrated and then seeded to developers strictly to [...]

It’s probably just my ego at work, but I like to think of myself as someone who has learned a thing or two about troubleshooting over the years. I don’t say I’m perfect, however. When things go wrong, I don’t just depend on what I know. I do my research, checking Apple’s site and a [...]