Yes, I know Steve Jobs often says that this feature or another was added to a Mac or the Mac OS because customers asked for it. I would normally be inclined to agree with him, because Apple does offer ways for you to send your feedback on their products, and certainly the return of some [...]

All right, I’ll confess. I’ve not used a the new, large-screen iMac, I haven’t even touched one, but I have a pretty good idea of the user experience, since I’ve worked on 23-inch and 24-inch LCD displays for several years. Since it’s a tad larger than the former, you can expect text to be a [...]

Several weeks after setting up a client with a new (make that refurbished) Mac mini, he phoned and said he needed a monitor. His aging CRT display had begun to show pictures with a green texture. The symptoms would sometimes vanish after a period of time, but that period had grown longer in recent weeks. [...]