On the one hand, all the mobile phone carriers are spending hundreds of millions of dollars to tell potential customers about their great products and service. Sometimes the ads are about the latest cool mobile device, but others talk about the superior network, with fewer dropped calls and more reception bars.
We have one carrier, Verizon [...]

After all the heightened anticipation, and this past weekend’s excitement, it’s clear that, despite a few blips along the way from AT&T in handling online provisioning, the vast majority of new iPhone owners absolutely love their new gadget. When was the last time you saw that level of excitement focused on a mobile phone — [...]