I used to joke how few people knew anything over at CompUSA, except, perhaps, how to overcharge. This isn’t to say that the Apple “store-within-a-store” was necessarily bad, though. As it was, some of the CompUSA outlets actually had Mac fans on their staff who made a game effort to understand the products they were [...]

Several weeks after setting up a client with a new (make that refurbished) Mac mini, he phoned and said he needed a monitor. His aging CRT display had begun to show pictures with a green texture. The symptoms would sometimes vanish after a period of time, but that period had grown longer in recent weeks. [...]