You can definitely say that the spring and summer seasons weren’t particularly pleasant for Apple’s technical support people. With persistent reports of ongoing defects with the MacBook and MacBook Pro, and a huge battery recall to contend with, you might wonder why some bother working such a pressure-laden and thankless job.
True, the arrival of the [...]

Let’s make it simple: I have already made public predictions on the subject, here, on my radio show and on Craig Crossman’s syndicated broadcast, Computer America. In each case I said something that I regard as obvious, that Apple will be announcing a professional desktop computer, known as the Mac Pro, during the WWDC in [...]