One of the alleged hallmarks of the Apple consumer experience is a product or service that just works. That was the promise of the original Mac back in 1984, and it’s one that instills their marketing spin day in and day out. Would that the reality conformed to the claim.
Take the service that was formerly [...]

While Mac OS X Leopard shipped in late October of 2007, it’s rare that the first release or two of a computer operating system will be free of serious bugs. Indeed, with nearly five million users as of the end of 2007, even a small percentage of troublesome installations or irritating bugs can represent one [...]

Despite claims that Leopard may have been a disaster in the making, perhaps as tragic as Windows Vista, the early chatter about persistent bugs and massive dissatisfaction appears to be mostly wrong.
According to Steve Jobs, during last week’s Macworld Expo keynote, some five million copies have been sold since Leopard’s release in late October, and [...]