I was patiently waiting on the phone, trying to make a service appointment with a company, when the receptionist came back on the phone and apologized for the delay. She fretted how her PC was taking forever to load the pages of their scheduling software, but finally managed, with further delays, to get me booked.
The [...]

Although Apple has the reputation of delivering cutting-edge designs, particularly when it comes to the iPod and iPhone, they’ve been extremely conservative with their personal computers.
The most radical styling exercise was probably the first flat-panel iMac, with its flower-pot base and articulated swinging arm. In retrospect, it wasn’t a barn burner when it came to [...]