All right, we all know that Apple Inc. traditionally gets better marks for customer support and service than pretty much any other PC maker or even consumer electronics company on the planet. Certainly those accolades are well-deserved, and they largely come from customer surveys.
So even Consumer Reports, which still doesn’t understand how to evaluate a [...]

While considering what I was going to write once Apple’s quarterly financials were released, I thought of what I had said previously, that sales and profits would exceed Wall Street expectations, and that the financial community would react in its usual unpredictable fashion.
Over the past few months, it has been variously claimed that sales of [...]

Depending on whose expectations you’ve followed, Apple exceeded them or didn’t quite meet them. In recording the second best financial quarter in its history, Apple reported revenues of $4.36 billion for the quarter ending in March, which is somewhat less than the analysis from Thomson First Call of $4.5 billion. However, net income was $410 [...]