When I saw that recent issue of Consumer Reports containing a reader survey that lumps Mac notebooks together with their PC counterparts when it comes to reliability, I felt serious concerns. Does this mean that Apple is losing its knack for great quality control?
Certainly you can easily come to that conclusion. After all, the first [...]

It’s a known fact that new computers from Apple are often riddled with irritating defects of one sort or another that require trips to the repair shop. You can’t forget the noisy fans found on some of the Mirror Drive Doors or “Wind Tunnel” Power Macs or the iBook logic board repair “extension program,” which [...]

I don’t want you to think that I deliberately instigate discussions of this sort. In fact, I hadn’t intended to see the inside of the repair department at a local dealership for another 2,500 miles or three months, whichever comes first. But a warranty repair the previous day left a minor, but irritating unintended consequence, [...]