Some people suggest our headlines don’t always match the content, but I don’t agree. In this case, the headline results from the fact that I made three attempts to buy an iPhone 3G before I succeeded. I hope you appreciate my dedication to the task, or my stupidity for wasting so much time before I [...]

I heard it said once that the best salesperson is the one that believes in the product that’s being marketed heart and soul. It’s also been said that Steve Jobs can immerse himself in a “reality distortion field” in which those in his presence will believe everything he says is the truth and nothing but [...]