I was patiently waiting on the phone, trying to make a service appointment with a company, when the receptionist came back on the phone and apologized for the delay. She fretted how her PC was taking forever to load the pages of their scheduling software, but finally managed, with further delays, to get me booked.
The [...]

When Apple introduced a free set of Internet services several years ago, dubbed iTools, I jumped at the chance to have a genuine mac.com email address. When it morphed into a $99 commercial service, dubbed .Mac, I’m sure many of the early adopters opted out, and I was quite frankly the fence.
But I still have [...]