I was patiently waiting on the phone, trying to make a service appointment with a company, when the receptionist came back on the phone and apologized for the delay. She fretted how her PC was taking forever to load the pages of their scheduling software, but finally managed, with further delays, to get me booked.
The [...]

So we all understand the original version of the iPhone 2.0 software was mighty buggy. Applications had a propensity to crash far more often than they should, and that includes Apple’s own Mail and Safari. Even more irritating, text entry in Mail would sometimes become dog slow, and only a restart would set things right.
There [...]

When Apple introduced a free set of Internet services several years ago, dubbed iTools, I jumped at the chance to have a genuine mac.com email address. When it morphed into a $99 commercial service, dubbed .Mac, I’m sure many of the early adopters opted out, and I was quite frankly the fence.
But I still have [...]