It’s a well known fact that Microsoft user focus groups with which to test product features. Apple? Well, they aren’t saying, although the general perception has it that Steve Jobs is the focus group of one who makes all the decisions, even the minutiae that some might not consider terribly important.
Sure, Apple makes mistakes. Take [...]

I realize some of you readers might consider myself an expert of one sort or another — and some of you even believe I present myself in that fashion. But I don’t really consider myself an expert in anything. Instead, I try to distill, evaluate and present information in a way that most people will [...]

Whenever I get a word processing document, I don’t have to look at the file extension or icon to know it’s probably in Word, or translated into that ubiquitous format in another application. A spreadsheet? Excel, of course, although things might be a little hazier with a presentation, since Apple’s Keynote does so many good [...]