You may think that I have some sort of grudge against Consumers Union and Consumer Reports magazine, since I rag on them so regularly. But the truth is that, for the most part, I respect their work. The magazine is, by and large, free of corruption, because it’s run by a non-profit organization that doesn’t [...]

In my younger years, I spent a few months working for a small software vendor, doing tech support. Indeed, it was a thankless job, as I had to figure out precisely what users on both the Mac and Windows platforms were doing to mess up the product and help get them up and rolling once [...]

Most of you know that applications run a little differently when you compare the Mac and Windows platforms. That and other differences are apt to cause some measure of confusion as folks switch to our favorite computing platform.
Such minor issues as the Command versus the Control key for common shortcuts are easily mastered, and if [...]